LinkedIn — quote with context
"[Customer quote, 1 to 3 sentences]." That is [Name], [role] at [Company], a [company type] with [team size or context]. They started using [Product] to [goal]. What made the difference for them was [specific feature or practice]. If you are [similar situation], here is how to try the same setup: [link]
X — short quote
"[Short customer quote]" [Name], [role] at [Company] What they use it for: [use case in a few words]. [link]
LinkedIn — reply to feedback
A message from a customer this week that I want to share (with permission): "[Quote]" Why it matters to us: [what this feedback confirms or teaches about your product or service]. Thank you, [Name]. Messages like this are why [team] keeps going through the hard weeks.
Bluesky — reshare framing
[Name] from [Company] on how they use [Product] for [task]: "[Quote]" Glad it is working for your team.
Tips
- Get explicit permission to use the quote, name, company, and photo, and keep a record of it.
- Keep the customer's original wording. Editing a quote for style can change its meaning and damage trust.
- Add the use case next to the quote so readers know what the praise is about.
- Space testimonial posts out between educational content; a feed of only praise loses readers quickly.
Frequently asked questions
Do I need permission to post a customer testimonial?
Yes. Even if the customer said it publicly, ask before you republish it with their name, and follow any advertising rules in your region about endorsements.
Is a testimonial post better as text or as an image?
Text posts are easier to read and search. If you use a quote card image, include the full quote in the post text or alt text so screen reader users get it too.